Shipping policy

At Saphira Beauty, we aim to provide reliable and efficient shipping worldwide. This Shipping Policy outlines how and when your order will be delivered.

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1. Shipping Locations

We ship worldwide.

Orders are fulfilled from our warehouses located in:

• Dubai

• Norway

The warehouse used depends on product availability and delivery destination.

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2. Processing Time

• Orders are processed within 1–3 business days

• Orders are usually not processed on weekends or public holidays

During busy periods, processing times may be slightly longer.

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3. Shipping Times

Estimated delivery times:

• Europe: 3–7 business days

• International: 5–12 business days

Please note:

• Delivery times are estimates and not guaranteed

• Delays may occur due to customs or shipping carriers

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4. Shipping Costs

• Shipping costs are calculated at checkout

• Any applicable shipping fees will be clearly displayed before completing your order

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5. Customs, Duties, and Taxes

For international orders:

• You may be required to pay customs duties, import taxes, or additional fees

• These charges are determined by your local customs authority

Saphira Beauty is not responsible for these charges.

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6. Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information

• Please allow some time for tracking updates to appear

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7. Delays and Issues

We are not responsible for delays caused by:

• Shipping carriers

• Customs processing

• Incorrect shipping information provided by the customer

If your order is significantly delayed, please contact us at:

📧 saphirabeautyy@info.com

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8. Lost or Stolen Packages

If your package is marked as delivered but not received:

• Please check with neighbors or your local delivery service

• Contact us and we will assist where possible

We are not responsible for lost or stolen packages after delivery is confirmed.

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9. Incorrect Address

It is the customer’s responsibility to provide accurate shipping details.

If an incorrect address is provided:

• We are not responsible for lost shipments

• Additional shipping fees may apply to resend the order

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10. Contact

If you have any questions about shipping, please contact us:

Saphira Beauty

📧 saphirabeautyy@info.com